Privacy Policy

Virella’s Boutique

1. Information on the Collection of Personal Data and Contact Details of the Controller

We are pleased that you are visiting our website and thank you for your interest. Below, we explain how your personal data is handled when you use our website. Personal data refers to any information that can be used to personally identify you.

The data controller for this website is:

Virella’s Boutique
Email: info@virellasboutique.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

For customers located in Canada, the processing of personal data is carried out in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
For visitors located in the European Union, processing may additionally fall under the General Data Protection Regulation (GDPR).

This website uses SSL or TLS encryption to protect the transmission of confidential content such as orders or inquiries. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser.

2. Data Collection When Visiting Our Website

If you visit our website for informational purposes only, we collect only the data that your browser transmits to our server (server log files). This includes:

  • Visited pages

  • Date and time of access

  • Amount of data transferred

  • Referrer URL

  • Browser type and version

  • Operating system

  • IP address (where applicable, anonymized)

This processing is based on our legitimate interest in ensuring website stability and functionality. Data is not used for other purposes unless there is evidence of unlawful use.

3. Cookies

Our website uses cookies to enhance usability and enable certain functions. Cookies are small text files stored on your device.

  • Session cookies are deleted after you close your browser

  • Persistent cookies remain stored and allow recognition during future visits

Cookies may process technical data such as browser type, location data, or IP address.

Where personal data is processed through cookies, processing is carried out:

  • For contract execution, or

  • Based on our legitimate interest in providing a functional and user-friendly website

You can configure your browser to notify you about cookies, restrict them, or block them entirely. Please note that disabling cookies may limit website functionality.

4. Contacting Us

When you contact us via email or a contact form, personal data is collected solely to respond to your inquiry and for technical administration.

Legal basis:

  • Legitimate interest in responding to inquiries

  • Contract-related communication where applicable

Data is deleted once your request has been fully processed, unless legal retention obligations apply.

5. Customer Accounts and Contract Processing

Personal data is collected when you open a customer account or place an order. This data is used exclusively for contract fulfillment.

Customer accounts can be deleted at any time by contacting us at the email address above.

After completion of the contract or deletion of the account, data is retained only as required by tax or commercial law.

6. Email Marketing

Newsletter Subscription

If you subscribe to our newsletter, we use a double opt-in system. Only your email address is required.

You may unsubscribe at any time via the link in the newsletter or by contacting us.

Emails to Existing Customers

If you have purchased from us, we may send you emails about similar products. You can object to this at any time.

7. Data Processing for Order Fulfillment

To fulfill orders, personal data may be shared with:

  • Shipping providers

  • Payment service providers

  • Banks or financial institutions where necessary

This sharing is limited strictly to what is required to complete the transaction.

8. Payment Providers

PayPal

Payments via PayPal are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. Data processing occurs only to the extent necessary.

PayPal may perform credit checks in accordance with its own privacy policy.

PayPal Privacy Policy:
https://www.paypal.com/webapps/mpp/ua/privacy-full

9. Social Media Plugins

Our website may include social media links (Facebook, Instagram, Google services) implemented via Shariff solution, meaning no data is transmitted unless you actively click the link.

Each provider processes data according to its own privacy policy.

10. Online Advertising & Marketing Tools

We may use:

  • Google Ads

  • Google Remarketing

  • DoubleClick by Google

  • Facebook Pixel (with consent)

These tools use cookies and tracking technologies to analyze advertising effectiveness. Data may be processed pseudonymously.

You may opt out via:

11. Web Analytics

We use Google Analytics with IP anonymization enabled. Data is used to analyze website usage and improve performance.

You can opt out via:
https://tools.google.com/dlpage/gaoptout

12. Retargeting & Remarketing

We use Facebook Pixel and Google Remarketing only with consent where required. Data collected is anonymous to us but may be linked by the provider.

Users must be at least 13 years old to consent.

13. Rights of Data Subjects

Depending on your location, you may have rights including:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of personal data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

Requests can be sent to info@virellasboutique.com

EU residents may lodge complaints with a supervisory authority.
Canadian residents may file complaints with the Office of the Privacy Commissioner of Canada.

14. Data Retention Period

Personal data is stored only as long as required by law or necessary for contract fulfillment. After expiry, data is securely deleted.

E-Mail: info@virellasboutique.com